Last updated: January 2025

1. Introduction

datadoo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data analytics and processing services.

2. Information

We Collect

2.1 Personal InformationWe may collect personal information that you provide directly to us, including:Name and contact information (email address, phone number)Account credentials and profile informationPayment and billing informationCommunication preferences

2.2 Usage DataWe automatically collect certain information about your use of our services, including:IP address and device informationBrowser type and versionPages visited and time spent on our platform

Error logs and performance data2.3 Data You ProcessWhen you use our data processing services, we may temporarily access and process your data to provide the requested services. This data is processed according to your instructions and our security protocols.

3. How We Use Your Information

We use the collected information for the following purposes:To provide and maintain our servicesTo process your requests and transactionsTo improve our services and develop new featuresTo communicate with you about our servicesTo ensure security and prevent fraudTo comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:With your explicit consentTo trusted service providers who assist us in operating our platformTo comply with legal requirements or protect our rightsIn connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:Encryption of data in transit and at restRegular security assessments and updatesAccess controls and authentication proceduresEmployee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Data processed through our services is retained according to your specifications and our service agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:Right to access and receive a copy of your dataRight to rectify inaccurate informationRight to erasure ("right to be forgotten")Right to restrict processingRight to data portabilityRight to object to processing

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.