1. Introduction
datadoo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data analytics and processing services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials and profile information
- Payment and billing information
- Communication preferences
2.2 Usage Data
We automatically collect certain information about your use of our services, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
- Error logs and performance data
2.3 Data You Process
When you use our data processing services, we may temporarily access and process your data to provide the requested services. This data is processed according to your instructions and our security protocols.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process your requests and transactions
- To improve our services and develop new features
- To communicate with you about our services
- To ensure security and prevent fraud
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist us in operating our platform
- To comply with legal requirements or protect our rights
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Data processed through our services is retained according to your specifications and our service agreements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access and receive a copy of your data
- Right to rectify inaccurate information
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our services.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Contact
If you have questions about this Privacy Policy, please contact us at hi@datadoo.ai.